Each client had their own limit of liability in their storage agreement, but policies were issued without alignment. Some clients required insurance confirmation, which was gathered manually over several days. One specialist tracked losses in Excel — 30+ active cases at any one time. Insurance terms hadn’t been revised in three years.
Uploaded policies and storage agreements to AIINS, matched limits of liability to coverage. Found 9 agreements with uncovered limits and 5 areas with double insurance. Held a tender for liability and property; received 11 insurers’ proposals in a standard format. Claims moved to the platform: each case with status, documents, and deadlines.
-22% reduction in insurance costs – 95 500$ saved per year; 100% of storage agreements covered at the required limit; 5 days to gather claim documentation; 1 employee reallocated from routine tasks to risk management